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History

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SOS Home Doctors was founded in Beirut, Lebanon, in 1984 by Dr. Riad Khalifeh, who continues to serve as the company’s Chief Medical Officer (CMO). The organization expanded to Amman, Jordan, in 2013.

Born out of resilience and compassion during one of Lebanon’s most turbulent eras, SOS Home Doctors was inspired by Dr. Khalifeh’s vision to bring accessible, high-quality healthcare to patients in the comfort and safety of their own homes. Drawing on his experience with SOS Doctors of France and a degree in Public Health, Dr. Khalifeh adapted this model to serve the urgent needs of his war-torn homeland.

Amid the chaos of the Lebanese Civil War, our dedicated team of volunteer doctors braved extreme dangers — including bombings, sniper fire, and widespread unrest — to deliver uninterrupted care. Their courage and commitment made it possible for SOS Home Doctors to operate day and night, answering every call for help without hesitation.

Beyond medical emergencies, SOS Home Doctors played a vital role in the community by providing aid during crises: treating the wounded in the streets, delivering essential drinking water, and assisting during fires and other disasters. Through these efforts, we forged vital partnerships with the Lebanese Red Cross, Civil Defense, Fire Department, and Internal Security Forces, establishing a robust emergency response network that continues to save lives.

Since the end of the civil war in 1990, SOS Home Doctors has grown steadily, broadening its services and deepening its impact across Lebanon. Our regional journey began in October 2013 with the opening of our branch in Amman, Jordan, reaffirming our commitment to provide compassionate, professional medical care — wherever and whenever it is needed.

Philosophy

At SOS Home Doctors, we are committed to delivering reliable and accessible medical Home Visit and Home Care services across the Middle East. Our focus is on providing top-quality, patient-centered care that not only improves health outcomes but also contributes to economic growth, advances the healthcare sector, and supports employment — all integral elements of our Corporate Social Responsibility (CSR) initiative.

Mission

Our mission is to provide high-quality, rapid, and safe primary healthcare through a comprehensive, fully integrated Home Visit and Home Care platform. We strive to enhance quality of life and preserve health by ensuring patients have seamless access to compassionate medical care in the comfort of their own homes.

Vision

To be the Middle East’s leading provider of innovative, compassionate, and technology-driven Home Visit and Home Care services, redefining patient care by delivering accessible, safe, and high-quality medical support directly to patients’ homes and workplaces, around the clock.

Code of Conduct

  • Uphold the highest standards of medical ethics in every interaction.
  • Maintain strict confidentiality of all patient information.
  • Demonstrate unwavering honesty, fairness, and integrity in all professional activities.
  • Provide dedicated care around the clock, under all circumstances.
  • Ensure 24/7 instant response to all patient calls.
  • Guarantee the immediate dispatch of doctors for urgent needs.
  • Offer comprehensive support by assisting patients in all situations with empathy and professionalism.
  • Appropriately redirect emergency cases that require hospital care, ensuring patient safety and continuity of care.

Strategic Goals

  • Equip our physicians and patients with state-of-the-art technology to deliver the most efficient and advanced medical care at home.
  • Establish a leading, effective, and efficient Home Visit and Home Care platform across the region.
  • Support organizations, companies, and banks by providing onsite medical consultations and workplace healthcare services.
  • Provide 24/7 medical Home Visit and Home Care services, ensuring timely access to care anytime, anywhere.
  • Minimize hospital-related complications, especially nosocomial infections, by delivering quality care in the patient’s natural environment.
  • Champion a new standard of excellence and innovation in medical Home Visit and Home Care practices.

ARAB AWARD of EXCELLENCE 2021

SOS Home Doctors is honored to announce that it was awarded the prestigious Arab Award of Excellence 2021 by the World Union of Arab Bankers. This recognition celebrates our outstanding contribution during the COVID-19 pandemic and the vital medical home assistance we provided to thousands of families across Lebanon, the Gulf region, and Northern Africa.

This distinguished award marks a significant milestone in the ongoing journey of SOS Home Doctors and reinforces our commitment to delivering compassionate, high-quality healthcare beyond traditional settings.